Contact Us
At Zabby Tech, we are always happy to assist you with any inquiries or support you may need regarding our products and services. We value your feedback and are committed to providing the best customer service possible.
If you have any questions, concerns, or requests for our MDM files, firmware updates, or any other services, please don’t hesitate to reach out to us through one of the following channels:
1. WhatsApp Support:
For immediate assistance and real-time communication, we are available via WhatsApp. Whether you need help finding the right MDM file, have a technical question, or require any guidance on how to use our services, we’re here to help. Simply message us on WhatsApp using the number below, and we will get back to you as quickly as possible.
- WhatsApp: +258844288119
Feel free to message us directly. Our team is ready to assist you with anything you may need, whether it's about our products, navigating the website, or anything else related to your mobile device management needs.
2. For Calls and SMS:
If you prefer to speak directly with one of our customer service representatives, or if you have a more urgent inquiry that requires a phone call, you can reach us by calling or sending an SMS to the following number. We are available to assist with technical questions, customer support, and any other queries you might have.
- Phone/ SMS: +258861423450
We understand that sometimes a direct conversation is the quickest way to resolve any issues, and we are happy to accommodate that. If we are unavailable at the moment, please leave a message, and we will return your call as soon as possible.
3. Email Support:
For more detailed inquiries or if you prefer to communicate via email, we also offer support through our dedicated email address. This is the ideal channel for requesting specific files, providing feedback, or asking for more information about our products and services.
- Email: zabbyservices@gmail.com
Feel free to send us an email with your questions, and we will respond to you promptly. We strive to provide detailed and accurate responses to all of our customers’ inquiries. Whether you're looking for specific MDM files, have a technical issue, or need help navigating our website, we are here to help.
4. How We Can Help:
Here at Zabby Tech, our goal is to ensure that you have the best possible experience with our products and services. We understand that navigating through MDM files and understanding firmware updates can sometimes be challenging, so we offer personalized support for every customer.
- Product Inquiries: If you are unsure about which MDM file or firmware update is right for your Samsung device, we are happy to guide you.
- Technical Support: If you encounter any issues with the files you’ve downloaded or need assistance troubleshooting, our team is ready to help.
- Website Navigation Help: If you need guidance on how to use our website or need help finding specific files, just let us know, and we will walk you through the process.
- Feedback and Suggestions: If you have any suggestions to improve our services, or if you would like to share your experience with us, we would love to hear from you!
5. Our Commitment:
At Zabby Tech, we are committed to providing our customers with the highest level of service and support. We understand the importance of reliable, accessible customer service, and we aim to respond to all inquiries as quickly as possible. Whether you’re looking for a specific Samsung MDM file, need technical support, or simply want to learn more about our offerings, we are always available to help.
Contact Hours:
- WhatsApp and SMS: Available 24/7 for your convenience.
- Calls: Monday through Friday from 9:00 AM to 6:00 PM. Calls outside of these hours may be returned the next business day.
- Email: We aim to respond within 24 hours, but response times may vary depending on the complexity of the request.
We Look Forward to Hearing from You!
We appreciate your interest in Zabby Tech and are always eager to assist you with any questions or concerns you may have. Your satisfaction is our top priority, and we are dedicated to ensuring that you have the best experience possible with our products and services. Don't hesitate to reach out to us through any of the contact methods listed above. We look forward to hearing from you!
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